FREQUENTLY ASKED QUESTIONS
Do you have any question? Find answer here
As a trusted port agent in Sri Lanka, we represent and support operations across Colombo, Galle, Hambantota, and Trincomalee facilitating efficient vessel handling, cargo coordination, and maritime logistics with professional precision.
What ports in Sri Lanka does PAS operate in?
We provide full port agency services at all major ports in Sri Lanka, including Colombo, Galle, Hambantota, and Trincomalee.
Does PAS offer 24/7 port agency support?
Yes, our operations team is available 24/7 to ensure seamless coordination and real-time support for vessel arrivals, departures, and port activities.
Is garbage and sludge removal available for vessels at anchorage?
Yes. PAS arranges MARPOL-compliant garbage and sludge disposal services both at berth and at designated anchorage points.
Do you act as a neutral tank container agent?
Yes. We provide independent agency services for ISO tank operators, offering transparent and efficient handling of tank containers across all major ports.
Can you handle international crew changes?
Absolutely. We manage complete crew change operations including immigration clearances, visa assistance, PCR coordination (if required), hotel arrangements, and airport transfers.
How do you manage ship spares delivery?
PAS provides end-to-end logistics for ship spares, from customs clearance to safe and timely delivery onboard, whether the vessel is at berth or anchorage.
Do you offer Cash to Master (CTM) services?
Yes. We offer secure and efficient CTM delivery services at all Sri Lankan ports, following strict financial and security protocols.
Can you arrange technical services such as ship repair or hull cleaning?
Yes. We coordinate with certified local workshops and diving teams to arrange afloat repairs, underwater inspections, and hull cleaning operations.
What measures do you take for maritime security services?
We provide licensed maritime security solutions, including armed guards, risk assessments, and citadel arrangements in compliance with international and Sri Lankan regulations.
Does PAS offer freight forwarding services as well?
Yes, we are a licensed international freight forwarder, offering ocean, air, and multimodal logistics services to connect your cargo worldwide.
Contact Port Agent
Connecting You to Complete Maritime Support